Why is there a My Chrysler Sucks
Because the world needs one!
People are looking for it!
This site was originally dedicated
to the 2000 Chrysler 300m that I owned from late 1999 to mid
2002. That's why this site was originally created.
My nightmare with this company and its products is over.
I'll never own another vehicle manufactured by
My ownership experience with this
vehicle can only be described as IT SUCKED. My
experience with this car and service received from
Daimler-Chrysler in Orange County California was the worst I
have ever seen in over 35 years of owning and driving
vehicles. It was horrible from the moment I bought it to
the day I finally dumped it. In an attempt to shame the
dealer into fixing it, I drove around the Los Angeles area
with signs and license plate frames advertising my website.
Not a unique situation I soon
During that time, I realized that I
was not alone. Many people contacted me and told me they
had the same problems or even worse. I started to see a
pattern. Some contacted me asking for assistance in
dealing with their problems. Sadly, I'm not in a
position to do much other than maintain this site.
After dumping this pig in 2002, the
site remained basically the same over the years. It was
focused solely on my vehicle. It gradually gained in
popularity and I continued to receive email from disgruntled
Chrysler owners. Now in 2005, I've decided to make it a
generic site for all to express their disgust with
Daimler-Chrysler. If you have something to say about
your experience with Daimler-Chrysler, let me know. Keep
it PG rated please.
This particular car and
Daimler-Chrysler 5-star dealer service from two dealerships
really did SUCK. I can say this with certainty because
they were "contemptible or disgusting", the definition of
SUCKS. It's a statement based on my experience and I
think you should know about it. My experience is not
unique. Most contributors to this site have similar or
worse to say about their D-C experience.
It sucked because:
There was no obvious customer focus at any
level of Daimler-Chrysler Corporation during my ownership
The car had design flaws. These have
been well documented by others and have resulted in numerous
recalls and organized efforts by others to have the problems
recognized when Daimler-Chrysler refuses to do anything
The car was full of intermittent problems.
The vehicle had
build quality problems.
The majority of
my problems with this car never got fixed.
The car had
problems that returned after repair.
problem was ignored or couldn't be duplicated.
numerous time the service department didn't bother to write
up or properly describe the problems.
was very aware of my situation and often visited my web
to be employees of Daimler-Chrysler emailed me with abusive
remarks. Why not forward them up the chain to
I never received
a survey from Chrysler asking what I thought of their
service. Either they don't do surveys or the dealers
scrub the database of "problem" customer names.
Those that did
get fixed, more often than not, required more than one visit
to the 5 star service department.
There was no
apparent attempt by the dealership to escalate my problems
to a higher level.
If it was
escalated, nothing was ever done.
Other than being
slightly more courteous, the service was no different at the
Don't you think that is enough to
make most people feel like they own a vehicle that sucks,
especially a new vehicle that is the flagship of the company?
I was left with the feeling they
didn't care, didn't have to care, and were simply waiting for
the warranty to expire so they could get rid of me..
They were successful. But it only worked halfway.
I'm gone from the dealerships and manufacturer forever but I'm
still here to tell my story and the story of others on this