Purported Chrysler Employee Robert Hull Speaks Out

This one is from a person that claimed to be Daimler-Chrysler employee.  If he is truly a D-C employee, it is another example of great customer support.  If I found an unhappy customer using products from my company, I certainly wouldn't add fuel to the fire.  I'd forward the information up the channel to help resolve the problem.

  Here's a censored snippet from Robert Hull, one that claims to be a DC employee.  They do get nasty when you piss them off.  Who knows if he really works for them or that's his real name:

"How about you make a website with all the time that you have on your hands called www.iamaf...ingbigcrybaby.com.  You see, the car was made by man and man is not perfect.  I own a brand new Durango with 26,000 miles on it and haven't had one problem with it.  I work for Daimler-Chrysler and they have their models that do suck"

OK?  Sort of a confused response from Mr. Hull, don't you think?  I guess he agrees that they suck!  Once again, the point is missed.  The car sucked.  The service sucked.  It was NEVER fixed.  Others have serious problems too.

Brilliant!  With the help of a D-C employee, we have a view into the way D-C design and manufacturing thinks.  It's a man problem!  I guess a man from Daimler-Chrysler that builds cars is less perfect than a man from Toyota that also builds cars.  I'd be hiring some of the Toyota men if I were D-C.  They build damn good vehicles in the USofA for a fair price.  D-C must have a bonus program for valuable suggestions submitted by their employees.  Why doesn't somebody let Dr. Z know about this solution to the problem so we can all have better vehicles?  Just write on the card "GET TOYOTA MEN".

Enough fun.  On to the next one.

 

Pete "the non-typist" is concerned about my happiness!

I received this one August 2006 while I was on vacation.  Yes Pete, I enjoy life.  I take vacations.  I don't sit behind the keyboard constantly obsessing about my Chrysler problems.  I don't have Chrysler problems.  If I have a problem, I deal with it.  If you actually read the site, you'd know that.  But thanks for the concern.

This is your typical email sent by a D-C enthusiast and bigot that, in typical fashion, ignores the facts and attempts a personal attack.

Apparently Pete has done a scientific poll among owners that like their vehicles so much they belong to a 300m (or Chrysler?) club.  As a result of this very (not) scientific study, Pete came to a very predictable conclusion.  There are no problems that are serious with Chrysler vehicles because everybody he talked to said there were none.  God bless them if they love their cars that much.  Somebody must be looking over their vehicles.  Some of us aren't that lucky are we?

  Pete's complete, unformatted, and unedited email to me:

"after reviewing your web site and reading all the information contained within, i have come to several conclusions:

    1: you obviously had some problems with your 300m(some i consider vehicle error and others i am not so sure)

    2: you seem to be a severe whiner and crybaby!

 i currently own my 2nd 300, a 2003 , after selling my 2000 at 100,000 miles and have loved both and have enjoyed both cars immensly [sic] . i have polled other 300 owners i hang around with through our club and while there have been scattered problems(as with any car out there!) the 300 is one of the most enjoyable cars people own. also my daughter's 24 pt cruiser and my wife's town and country mini-van have been exemplerary [sic] vehicles also. you sound a little obsessive to me and should probably lighten up a little and enjoy life and don't sweat the little stuff."

Thanks for the analysis.  According to your conclusion from my VERY detailed list of problems, I (a) had problems with the vehicle and (b) I am a whiner and crybaby for getting pissed off because of the problems and the inability of D-C 5-Star service to fix them.  Perfect.  I knew it had to be me.  Furthermore, you have perfectly articulated the Daimler-Chrysler 5 Star Service party line that most customers have been through.  Unbelievable isn't it?

Regarding your club findings.  Let's put it this way, Pete.  Think of MyChryslerSucks.com as the club for those that dislike their vehicles or D-C in some way.  Let's call it the Anti-Chrys Club.  Obviously a poll of our members won't match your findings for some odd reason. 

  Oh.  I think I've got it!  Maybe it is because people that dislike their vehicles do not belong to clubs that provide a positive support atmosphere for that vehicle or manufacturer!  Once they dislike their vehicle, they usually get rid of it and drop the club.  Then all the unhappy people go away from the club seeking answers to their problems.  In their search for reality, they even find websites like mine.  Now they are a member of a different club that has a collective opinion!  It is not a valid scientific sampling in either case.  But make no mistake.  The collective opinion of the majority on this site is that D-C sucks for one reason or another. 

Let me put it in a different way.  Your finding is the equivalent to polling registered xxx party members and ask how many people in their organization agree with their candidates views.  A few may respond with things they don't like but they'll blindly vote the party line as long as they belong to the party.  This example can be replaced by your favorite politician and political party.  It's all the same.  You all drink from the same punch bowl at the party until you are drunk and stupid.  The smart ones leave the party before they get into this state.

  With all the "exemplerary" [sic] vehicles in Pete's family, it has to make you wonder if Pete gets an employee discount.  I can only speculate but it is a little odd that he only buys D-C products with all the automobile choices available and all his vehicles are perfect all the time.  No problems?  No service issues?  Hmmmm. 

  Finally, what's this comment mean when he says "don't sweat the little stuff"?  I guess Pete doesn't worry about money like some of us.  It's just our MONEY that we work hard for that's being stolen.  Not to be concerned about it anyway, Pete.  I'm not sweating the "little stuff", as you call it.  I got tired of sweating the "little stuff" every day during my commute, when I was renting vehicles to replace the pig, or getting pissed off every visit to D-C 5-star "lack of" service facility to be insulted or have nothing fixed.  Now, I drive a vehicle that doesn't cause me to sweat the "little stuff".  There's more of the "little stuff" in my pocket to make me happy.

Love these letters.  It's amazing what you can extract from half-baked attempts from bigots as they attempt to discredit this site, the contributors, and all the valuable content.

Next?

 

Give it your best shot.  I've got very thick skin.  If I can extract some entertainment value from it, maybe your email will be selected for this page.

Email me directly:  webmaster@mychryslersucks.com