Last Modified:  09/26/18

Welcome to the My Chrysler Sucks Web site (RETIRED)

The site for those used and abused by Daimler-Chrysler Corporation

THE CONTENT OF THIS SITE HAS NOT BEEN UPDATED SINCE 2006.  IT WILL NOT BE UPDATED.  MY 2 YEAR BATTLE WITH THEM ENDED IN 2002.

IT IS HERE STRICTLY AS ENTERTAINMENT AND A REMINDER OF THE QUALITY PROBLEMS THAT PLAGUED THEIR VEHICLES BACK IN "THOSE DAYS"..

The site you find at the top of a Google search with the key words Chrysler Sucks!

Hundreds of NEW visitors and thousands return each month 

This site is no longer just about my vehicle problem years ago.  Due to it's popularity, it is becoming a place for all the other D-C quality victims to tell their story and locate resources to battle Daimler-Chrysler

Stay tuned and return often for the updates

Visit the Hall of Shame and add your story

If you are somebody that can provide legal help to the site visitors, let me know and I'll add your link.

Visit the links page

Class action lawsuit notices are welcome here

The 2000 - 2002 Poster Vehicle For Daimler-Chrysler Quality

Why is there a My Chrysler Sucks Website?

Because the world needs one!  People are looking for it!

This site was originally dedicated to the 2000 Chrysler 300m that I owned from late 1999 to mid 2002.  That's why this site was originally created.  My nightmare with this company and its products is over.  I'll never own another vehicle manufactured by Daimler-Chrysler.

My ownership experience with this vehicle can only be described as IT SUCKED.  My experience with this car and service received from Daimler-Chrysler in Orange County California was the worst I have ever seen in over 35 years of owning and driving vehicles.  It was horrible from the moment I bought it to the day I finally dumped it.  In an attempt to shame the dealer into fixing it, I drove around the Los Angeles area with signs and license plate frames advertising my website.

Not a unique situation I soon learn.

During that time, I realized that I was not alone.  Many people contacted me and told me they had the same problems or even worse.  I started to see a pattern.  Some contacted me asking for assistance in dealing with their problems.  Sadly, I'm not in a position to do much other than maintain this site.

After dumping this pig in 2002, the site remained basically the same over the years.  It was focused solely on my vehicle.  It gradually gained in popularity and I continued to receive email from disgruntled Chrysler owners.  Now in 2005, I've decided to make it a generic site for all to express their disgust with Daimler-Chrysler.  If you have something to say about your experience with Daimler-Chrysler, let me know.  Keep it PG rated please.

What sucked?

This particular car and Daimler-Chrysler 5-star dealer service from two dealerships really did SUCK.  I can say this with certainty because they were "contemptible or disgusting", the definition of SUCKS.  It's a statement based on my experience and I think you should know about it.  My experience is not unique.  Most contributors to this site have similar or worse to say about their D-C experience.

It sucked because:

  There was no obvious customer focus at any level of Daimler-Chrysler Corporation during my ownership experience.

  The car had design flaws.  These have been well documented by others and have resulted in numerous recalls and organized efforts by others to have the problems recognized when Daimler-Chrysler refuses to do anything about it.

  The car was full of intermittent problems.

  The vehicle had build quality problems.

  The majority of my problems with this car never got fixed.

  The car had problems that returned after repair.

  Almost every problem was ignored or couldn't be duplicated.

  I noticed numerous time the service department didn't bother to write up or properly describe the problems.

  The dealership was very aware of my situation and often visited my web site.

  People claiming to be employees of Daimler-Chrysler emailed me with abusive remarks.  Why not forward them up the chain to management?

  I never received a survey from Chrysler asking what I thought of their service.  Either they don't do surveys or the dealers scrub the database of "problem" customer names.

  Those that did get fixed, more often than not, required more than one visit to the 5 star service department.

  There was no apparent attempt by the dealership to escalate my problems to a higher level.

  If it was escalated, nothing was ever done.

  Other than being slightly more courteous, the service was no different at the second dealership.

Don't you think that is enough to make most people feel like they own a vehicle that sucks, especially a new vehicle that is the flagship of the company?

I was left with the feeling they didn't care, didn't have to care, and were simply waiting for the warranty to expire so they could get rid of me..  They were successful.  But it only worked halfway.  I'm gone from the dealerships and manufacturer forever but I'm still here to tell my story and the story of others on this website.