In may 2006 I bought a fully loaded PT Cruiser, and since lost the
oil in my engine not only once, but twice. Not to mention that I had a
spark plug foul out between the two oil incidents. The second time my
engine lost oil I demanded a thorough investigation of what the damage
would be to my engine because I drove forever and the OIL LIGHT NEVER
CAME ON!!! I had to go to a local store, buy oil so that I could drive
my car to the dealership and then demand that they refund my cash for
the oil. When I heard back from them I was told they were replacing
the engine in my car and when I picked it up my service summary said
"excessive play in crankshaft, replaced engine short block assembly."
(Because the best possible solution is to replace only the bottom half
of my engine, forget the rings and pistons, they don't mean anything).
Then I have taken the car back three times for the belts squeaking and
finally they told me even though they hear the noise from the engine,
they cannot service my car until the check engine light comes on.
I demanded they buy my car back, emailed Chrysler once, didn't get
a response, bombarded them with emails daily and still didn't get a
response, called another dealership and finally got a phone number of
a local representative who would "help" me in my situation, which has
escalated so far for me to retain an attorney (which literally didn't
help me at all) and am still trying to figure out my way out of this
Chrysler is offering to replace my vehicle, but it will cost me an
outrageous amount of money out of my pocket and my finance company
won't extend my loan AND pay the difference in sales tax on the two
vehicles. OR they will give me an extended warranty, OR make a car
payment, OR install a new engine (how will that resolve anything if
Chrysler has had an oil consumption problem with their engines since
2001?!?!?!). Of all the times I have taken my car in for service I
have had a loaner car for about 30 days since I bought my car.
Missouri Lemon Law basically protects the manufacturer, not the
consumer, I cannot demand that they repurchase the vehicle from me if
they offer to replace the vehicle and I am not free to shop for a
vehicle I would rather have. I am TRAPPED in this piece of crap with a
whistling engine that can be heard from all directions and a halfway
rebuilt motor. My car is sluggish, stalls out and NOT at all what I
expected to pay $23,000 for. I am limited to picking a Chrysler, Dodge
or Jeep product that matches the sticker price of my car, and have to
pay Chrysler 20 cents a mile for the mileage I put on my car. I hate
Chrysler and will never buy from this company again nor will I
recommend my friends or family to buy from this company.